FAQs

  1. Which payment methods do you accept?

    • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
    • PayPal
    • Google Pay
  2. What is your return policy ?
    Please see our “We Accept Returns” page for more information.
  3. What is your cancellation policy ?
    If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Return Policy and will be subject to return shipping costs.
  4. What if my product is damaged ?
    If the product is damaged, you must make note of it immediately when signing for delivery and send photos to email the day of delivery. We will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.